Privacy Policy

Effective date: 21/05/2025

This privacy policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.

1. Who We Are

This website is operated by Nuria Alvarez, a registered acupuncture practitioner based in Ireland.

2. What Data We Collect

We may collect and process the following information:

  • Personal details you provide when booking a treatment (name, email, phone number)

  • Health-related information relevant to your treatment (if voluntarily provided)

  • Payment and billing information (processed securely via Acuity Scheduling or other platforms)

  • Your email if you sign up to our newsletter

  • Website usage data (via Google Analytics and Squarespace cookies)

3. How We Use Your Data

We use your data to:

  • Manage appointment bookings

  • Provide acupuncture and wellness treatments

  • Communicate with you about your appointments or updates

  • Send newsletters if you have opted in

  • Improve our website performance and user experience

4. Legal Basis for Processing

We process your data based on:

  • Your consent (newsletter, cookies)

  • The performance of a contract (appointments)

  • Our legitimate interest (website analytics, client service)

  • Compliance with legal obligations (health and safety, invoicing)

5. Third-Party Services

We use trusted third-party services including:

  • Acuity Scheduling – for appointment booking and confirmations

  • Squarespace – our website hosting and contact forms

  • Google Analytics – to analyze website traffic

  • Email marketing service (e.g., Mailchimp) – to manage our newsletter

These providers process data according to their own privacy policies and are GDPR-compliant.

6. Your Rights

You have the right to:

  • Access your personal data

  • Correct or update inaccurate data

  • Request deletion of your data

  • Withdraw your consent at any time

  • Lodge a complaint with the Data Protection Commission (Ireland)

To exercise your rights, contact us at: info@nalvarezacupuncture.com

7. Data Retention

We retain personal data only as long as necessary to fulfill our services or comply with legal obligations.

8. Cookies

Our website uses cookies for analytics and functionality. You can manage your preferences through our cookie banner.

9. Security

We implement appropriate measures to safeguard your personal data against unauthorized access or disclosure.

10. Contact

If you have any questions about this privacy policy or how your data is handled, please contact:

Nuria Alvarez
Nuria Alvarez Acupuncture
info@nalvarezacupuncture.com
74 South Mall, Cork

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "Last Updated" date.